Last Updated: January 1, 2025
Denestora Ltd ("Denestora", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your data when you visit or make a purchase from www.denestorahome.com (the "Site").
1. Information We Collect
When you visit or interact with our Site, we may collect the following types of information:
a. Personal Information
- Name
- Email address
- Shipping/billing address
- Phone number
- Payment details (processed securely via third-party services)
b. Device Information
- IP address
- Browser type and version
- Time zone
- Cookies and tracking data
- Pages viewed and referral source
c. Order Information
- Products purchased
- Purchase date and transaction details
2. How We Use Your Information
We use your information for the following purposes:
- To fulfill and ship your orders
- To process payments securely
- To respond to customer inquiries or support requests
- To improve and personalize your experience on our Site
- To send promotional emails (only with your consent)
- To comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal data. We may share your information with trusted third parties in the following circumstances:
- Payment processors (e.g., Stripe, PayPal)
- Shipping providers (e.g., USPS, FedEx, DHL)
- Marketing or analytics services (e.g., Google Analytics, Meta Ads)
- As required by law or to protect our rights
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Keep you signed in
- Track shopping cart items
- Analyze site traffic and usage patterns
You can control cookie settings in your browser preferences.
5. Email Marketing
With your permission, we may send you emails about new products, exclusive offers, or updates. You can unsubscribe at any time using the link in the email or by contacting us.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to data processing
- Withdraw consent at any time
To exercise these rights, contact us at [email protected].
8. Data Security
We take reasonable measures to protect your data using secure servers, encryption, and access controls. However, no method of transmission over the internet
At Denestora, we believe that everyone has the power to create the life they desire.
📍 Hong Kong: Level 19, One Peking Road, Tsim Sha Tsui, Kowloon, Hong Kong
📍 London, UK: 2 Kingdom Street, 6th Floor, Paddington Central, London W2 6BD, United Kingdom
© 2025 DENESTORA. All rights reserved.