Privacy Policy

Last Updated: January 1, 2025

Denestora Ltd ("Denestora", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your data when you visit or make a purchase from www.denestorahome.com (the "Site").

1. Information We Collect

When you visit or interact with our Site, we may collect the following types of information:

a. Personal Information

- Name

- Email address

- Shipping/billing address

- Phone number

- Payment details (processed securely via third-party services)

b. Device Information

- IP address

- Browser type and version

- Time zone

- Cookies and tracking data

- Pages viewed and referral source

c. Order Information

- Products purchased

- Purchase date and transaction details

2. How We Use Your Information

We use your information for the following purposes:

- To fulfill and ship your orders

- To process payments securely

- To respond to customer inquiries or support requests

- To improve and personalize your experience on our Site

- To send promotional emails (only with your consent)

- To comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with trusted third parties in the following circumstances:

- Payment processors (e.g., Stripe, PayPal)

- Shipping providers (e.g., USPS, FedEx, DHL)

- Marketing or analytics services (e.g., Google Analytics, Meta Ads)

- As required by law or to protect our rights

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

- Keep you signed in

- Track shopping cart items

- Analyze site traffic and usage patterns

You can control cookie settings in your browser preferences.

5. Email Marketing

With your permission, we may send you emails about new products, exclusive offers, or updates. You can unsubscribe at any time using the link in the email or by contacting us.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have the right to:

- Access the personal data we hold about you

- Request correction or deletion of your data

- Object to data processing

- Withdraw consent at any time

To exercise these rights, contact us at [email protected].

8. Data Security

We take reasonable measures to protect your data using secure servers, encryption, and access controls. However, no method of transmission over the internet

At Denestora, we believe that everyone has the power to create the life they desire.

Address

📍 Hong Kong: Level 19, One Peking Road, Tsim Sha Tsui, Kowloon, Hong Kong

📍 London, UK: 2 Kingdom Street, 6th Floor, Paddington Central, London W2 6BD, United Kingdom

© 2025 DENESTORA. All rights reserved.